The call comes at 3 AM. A parent has fallen. The texts flood in—confused, overlapping, fragmented. Do we call 911? Is she conscious? Why hasn't someone already updated the medication list?
For 50+ million American families, this isn't a hypothetical nightmare—it's a weekly reality. Family caregiving has become a $600 billion, largely invisible pillar of American healthcare, operating almost entirely outside traditional medical systems. Caregiver burnout skyrockets. Medical errors compound. And the broader healthcare system treats family caregiving as if it doesn't exist.
