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The COVID-19 pandemic supercharged the emphasis of virtual healthcare as the rapid expansion of digital approaches into the sector’s service-delivery model becomes more crucial. It has also catalyzed the movement of virtual-first care which considers onsite or in-office care to be the back-up option. To leaders in this space, from IMPACT and Oshi Health, unpack the “full-stack approach” to specialty care and the regulatory inefficiencies it uncovers.