HITLAB and EmTech Care Labs Partner to Transform Support for Family Caregivers Navigating Dementia
New York, NY – December 17, 2026 — HITLAB today announced a strategic partnership with EmTech Care Labs, an emerging digital health innovator focused on empowering family caregivers of older adults living with neurodegenerative diseases. The collaboration targets one of healthcare’s most under-addressed challenges: equipping caregivers with practical, evidence-based tools at the moments that matter most.
Family caregivers shoulder the majority of dementia care in the U.S., often with limited guidance, fragmented resources, and significant emotional and financial strain. This partnership brings together HITLAB’s rigor in digital-health evaluation and clinical research with EmTech Care Labs’ caregiver-centric technology platform to deliver measurable improvements in care navigation, daily decision-making, confidence, and quality of life.
EmTech Care Labs’ Care-Wallet™ platform integrates evidence-based person-centered care planning tools, real-time expert-led care guidance, and customized support, translating clinical best practices into actionable, everyday assistance for families. Through this partnership, HITLAB will support study recruitment in collaboration with the University of Maine, focusing on identifying and engaging caregivers supporting individuals with early-to-moderate stage dementia, including Alzheimer’s disease.
- Targeted Community Outreach: Activation of aging-services organizations, advocacy groups, VA networks, and community health partners to reach caregivers where they already seek support.
- Clinical and Care-Transition Alignment: Coordination with physicians, discharge planners, and case managers to identify eligible caregivers earlier in the disease journey.
- Ethical Digital Recruitment: Development of compliant, caregiver-appropriate digital recruitment materials to maximize reach while maintaining research integrity.
- Performance-Driven Metrics: Weekly tracking of recruitment velocity, engagement quality, and attrition to continuously optimize outreach effectiveness.
In parallel, HITLAB will conduct a heuristic usability and experience evaluation of the Care-Wallet™ platform, identifying concrete opportunities to improve engagement, clarity, and caregiver confidence. Optional testimonial and qualitative insight collection will support future white papers, conference presentations, and evidence-backed storytelling.
“Caregivers are the invisible backbone of dementia care—and too often they are left to navigate complexity alone,” said Dr. Stan Kachnowski, Chair of HITLAB. “This partnership is about translating evidence into practical support, and ensuring technology genuinely reduces burden rather than adding to it.”
Aarabi Balasubramanian, Founder & CEO of EmTech Care Labs, added, “HITLAB brings credibility, discipline, and reach that accelerates our mission. Together, we are building an ecosystem that respects caregivers’ and care receivers’ realities and delivers support that is timely, human, and grounded in evidence.”
Beyond research and platform optimization, HITLAB will advise EmTech Care Labs on investor readiness, strategic positioning, and thought-leadership development, including featured speaking opportunities at the May 2026 HITLAB Innovators Summit and coordinated digital-media initiatives to raise visibility across the global digital-health ecosystem.
About HITLAB
HITLAB is a global healthcare innovation lab advancing better health outcomes through scientifically rigorous research, digital-health evaluation, and cross-sector collaboration. Through its Breakthrough Alliance and international research initiatives, HITLAB helps ensure that emerging technologies deliver real-world value in access, quality, and equity.
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