Research

Poster

From Fragmentation to Integration: A Heuristic Evaluation of Jeeva’s AI- Ready Platform as a Real-World Clinical Trial Solution

Authors: Shruti Chopra, PhD; Varsha Srivastava, PhD; Vandana Yadav, MS; Stan Kachnowski, PhD, MPA

Clinical trials face persistent challenges, including high costs, participant recruitment barriers, fragmented systems, and data quality issues. Additionally, they are increasingly complex, requiring integrated digital solutions to improve efficiency, data quality, and participant engagement. Jeeva Clinical Trials is an Al-ready, unified, cloud-based platform designed to modernize clinical research by integrating study setup, participant management, eConsent, data capture, and monitoring into a single ecosystem. HITLAB conducted a heuristic evaluation using Jakob Nielsen’s usability principles to assess platform effectiveness. Findings indicate strong usability, workflow alignment, and scalability, with opportunities for refinement in navigation, dashboard clarity, and collaboration tools. The platform shows strong potential to streamline clinical trial operations while improving data quality, efficiency, and participant engagement.