Innovators Summit - Fall 2025 Agenda - Symposium #1 - Day 1 (CPE)

Day 1: Symposium #1 – Central Park east

Optimizing the Healthcare Supply Chain: Smarter, Faster, Stronger

9:30 AM

Using Real-World Data to Power Smarter Pharmacy Fulfillment: Aligning Clinical Decision Support with Dynamic Inventory and Logistics Workflows

Explore how clinical data, prescription trends, and predictive analytics are converging to drive fulfillment decisions, reduce waste, and optimize availability of essential medications—especially in high-variance therapeutic areas.

John Hammitt, Global Executive Director, HITLAB

10:00 AM

AI-Enabled Route Optimization for Critical Medications: Merging Pharmacy Refill Data, Traffic, and Local Access Variables in Real Time

This session delves into how AI and geospatial intelligence are helping pharmacies anticipate delivery delays, reroute efficiently, and prioritize patients based on urgency and proximity—transforming last-mile logistics.

Stan Kachnowski, Chair, HITLAB

10:35 AM

Networking BREAK

11:00 AM

Aligning Telehealth and Pharmacy Backends: Synchronizing Prescriptions, Inventory, and Fulfillment in Hybrid Care Models

See how digital care providers are integrating prescribing platforms with pharmacy systems to ensure seamless transitions from virtual consults to medication fulfillment—reducing gaps in care and delays in therapy initiation.

Amy West, Principal, Advisory Services & Chair Women’s Global Health Tech Initiative, HITLAB

11:30 AM

Optimizing Digital Front Doors in Pharmacy: From Click-to-Fulfill Interfaces to Patient-Centered Notifications

A look at how patient engagement and interface design are reshaping digital pharmacy experiences—from e-prescription follow-ups to automated refill nudges and delivery ETA alerts.

Alexia Priest, Director, Business Development, HITLAB

Abhilasha Ramasamy, Executive Director and Head, HEOR Evidence Strategy and Synthesis, Novo Nordisk

12:00 PM

Designing Autonomous Fulfillment Pipelines: Removing Friction from Script Processing to Delivery Dispatch

Unpack how pharmacies are leveraging robotic process automation (RPA), machine learning, and cloud orchestration to build intelligent, self-operating systems for faster, more accurate dispensing.

Sriman Banerjee, Head of Diagnostics, Software Devices & Packaging, Takeda

12:30 PM

LUNCH

1:30 PM

Reaching the Last Mile in Underserved Areas: Deploying Micro-Fulfillment and Smart Delivery Lockers in Rural Health Settings

A curated selection of startups demonstrating how AI is driving real-world impact across clinical care, operations, and patient engagement.

John Hammitt, Global Executive Director, HITLAB

2:00 PM

Bridging the Digital Divide in Pharmacy Access: Empowering Low-Tech and No-Tech Patients with Mobile Delivery Solutions

Learn how low-bandwidth SMS tools, community health workers, and multilingual interfaces are expanding medication access for elderly, rural, and digitally underserved populations.

Stan Kachnowski,Chair, HITLAB

2:30 PM

NETWORKING BREAK

3:00 PM

Redefining the Pharmacist’s Role in the AI-Driven Pharmacy: From Dispensing to Clinical Fulfillment Oversight

This session explores the evolving role of pharmacists as clinical quarterbacks in digital health—managing therapy optimization, remote counseling, and adherence monitoring in real-time.

Representative from Transvoyant

3:30 PM

Human-in-the-Loop Design in Pharmacy Automation: Where Pharmacists Intervene and Why It Matters

A discussion on the balance between automation and clinical judgment—spotlighting use cases where pharmacist oversight remains essential, from drug interaction checks to last-mile intervention.

Alexia Priest, Director, Business Development, HITLAB